Automated Liquid Handling Service Plans

Scientist in Lab

Automated Liquid Handling Service Plans

Service plans to meet your lab's unique needs

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WARRANTY PERIOD POST-WARRANTY PERIOD
Warranty Start-Up Care Prevention Plus Protective
Customer Preferred Service Option
Comprehensive
Certified Parts & Labor
 
 
20% Off
 
 
Travel Expenses1
 
 
20% Off
 
 
Annual Preventive Maintenance
 
 
 
 
Annual Health Check2
 
 
 
Priority Onsite Response Time3
 
 
 
Remote Technical Support
 
 
 
 
 
Software & Engineering Updates4
 
20% Off
 
 
Annual Basic Operator Training5
 
20% Off
 
 
Accidental Damage Occurrence6 50% off
BeckmanConnect Remote Connectivity7
 
 
 
 
 
Relocation Support8
 
 
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  1. Travel expenses are covered within 100 miles of a Beckman Coulter Service hub and are only for Beckman Coulter service technicians.
  2. Proactive service check performed by a Beckman Coulter representative.
  3. Contact your local service representative for response times.
  4. Reliability updates include hardware, software and instrument modifications to recommended levels.
  5. Training performed at your facility by a Beckman Coulter field service engineer.
  6. Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50% including 50% on product replacement if deemed necessary.
  7. Contact your Beckman Coulter sales or service representative for more information on features and eligible instruments.
  8. Includes one-time de-installation and re-installation of the instrument(s). All costs associated with the shipping, transportation and logistics of the instrument(s) are the sole responsibility of the laboratory.

BeckmanConnect Remote Service

BeckmanConnect remote service provides ample benefits, streamlining our quality service by allowing our technicians to diagnose and troubleshoot issues in real-time, keeping your instruments in top shape, and maximizing uptime and performance.

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Qualification Services

To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.

  • Qualified installation services
  • Requalification services
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Get in Touch

Keeping your research moving forward is our top priority. Reach out today to efficiently schedule service or find an answer to your question.

Call Service

Have a question or need to schedule service? Call us today at 0800 010 323.

Email Service

Email us today at CustomerSupport.BZA@beckman.com

Technical Support

Need technical support? Send an inquiry.